Later this week I'll be "hitting the road". It's a very busy time of the year, with multiple international conferences being held in various parts of the world. I'll end up being "on the road" for nearly 3 weeks, which is quite long even by my standards. While it would be impossible (and not terribly productive) to attend every single possible conference, there are several … [Read more...] about Hitting The Road
One of the things we've always done as a company is try to maintain a degree of transparency with our clients regarding service issues. What does that mean? It means that whenever there is a scheduled maintenance window or something "blows up" that we try our best to communicate this to clients. Some people would love to see us email them or ring them personally any time … [Read more...] about Taking It On The Chin
This site lives at a .hosting domain name. Not because I didn't have any suitable .com domain names to use, but because I chose to use an appropriate domain. And by domain I mean the whole thing ie. both sides of the dot. So it made sense, as I pointed out, to opt for a new TLD, as the domain extension itself holds meaning. Real meaning. By day we try to sell domains and … [Read more...] about Exposing New TLDs Via Usage
Hosting providers like us offer a lot of different products and services. Some are popular, some aren't. Some fill an obvious gap, while others target the "long tail". The "long tail" is fascinating, but I digress. At the moment we are conducting an in-depth review of how we do things. Why? Because it's long overdue. Any business that wants to survive, thrive and prosper … [Read more...] about Killing Products Is Good
IT is boring. Domains aren't "sexy" or "exciting" and to be frank anyone who gets excited about a server probably needs to get out more. That may seem to be an odd statement coming from me, but it's not far from the truth. Hosting is an incredibly important service. Screw it up and people's websites and businesses stop working. But like a lot of things it needs to … [Read more...] about How Can You Make Hosting Sexy?