I've always felt that being as honest and transparent as possible with our clients was the best way to deal with things. If we have issues, which like every company we do, then we need to "own" them and address them. Hosting isn't a terribly "sexy" business, but for a lot of our clients the services we offer are crucial to their business. Stuff will go wrong from time to … [Read more...] about Genuine Honest Reviews Add Value
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Eating Your Own Dog Food
My first "real" job was in food and beverage. I worked in fairly expensive restaurants at a major European tourism destination for a number of years. One of the things that I learnt while there was that if you wanted to effectively sell food or wine you had to actually like it yourself. Sure, some people can probably "fake it", but if you genuinely like eating that steak or … [Read more...] about Eating Your Own Dog Food
Taking on Another Role
While I'm sure a more traditional way to celebrate the New Year would be by committing to doing more exercise or similar, in my case it's a time for a small announcement. As of January 1st 2017 I am "Chair Elect" of the Internet Infrastructure Coalition. What does that mean? I'll be the Chair from January 2018. For the duration of 2017 I'll be working closely with the … [Read more...] about Taking on Another Role
Making Hosting Sexy In Portland
Earlier this week I was in Portland, Oregon for the cPanel conference. On Wednesday morning I gave the keynote. I'm not sure if cPanel or anyone else recorded it, so in the interim here are my slides: http://www.slideshare.net/blacknightsolutions/make-hosting-sexy My talk wasn't about sex, obviously, but picked up on some of the themes I touched on in this blog post and … [Read more...] about Making Hosting Sexy In Portland
Using Another “New” Domain To Promote Our Vacancies
As I mentioned recently, we're currently hiring for a number of roles, with more in the pipeline. One of the things we've done a terrible job of in the past is promoting ourselves as an employer. It's something we've been working on addressing (a topic I'll return to soon I hope!) So one of the things we will be doing in the next short while is launching a dedicated … [Read more...] about Using Another “New” Domain To Promote Our Vacancies