Late last week my company joined with some of the biggest names in the internet industry in announcing our adoption of a framework (PDF) on addressing DNS abuse. For many of us the framework formally codifies what our businesses have been doing and, in some respects, it's actually less stringent than what many of us do on a daily basis. While most of the feedback we've … [Read more...] about Dealing with DNS Abuse is NOT a “Freedom of Speech” or “Censorship” Issue
We are a technical and technology based company. Our clients, however, are varied. While some might be very technical, the majority of our small business clients use our services to enable and grow their digital presence. They don't need to understand technology, but they do need to be comfortable using it. Why does this matter? Because it's all based on trust, which is a … [Read more...] about Domain Scammers Prey on Small Business Owners
Internally most of our communication runs via Slack, which we've been running for nearly 3 years now. For interactions with clients we use a number of tools ranging from the traditional phones and emails to live chat, social media channels and face to face meetings at events etc., But these days the number of communication channels we all use on a daily basis is growing … [Read more...] about Communication Channel Overload?
The General Data Protection Regulation (GDPR) comes into force in a couple of weeks and so companies around the world are swamping our inboxes with updates to their terms of service. While dealing with GDPR can be a "pain" at many levels, there are definitely some positive aspects to it. Under GDPR consumers get more control over their data and how companies get to handle … [Read more...] about Putting a Positive Spin on GDPR
We've been offering .ie domain names for more than 15 years. Over that time the rules, processes and prices for IE domains have evolved considerably. Back in 2003, for example, the wholesale price was €50. To register a .ie domain name at the time was complicated, manual and slow. Fast forward to now. The retail price for IE domain names these days is between €20 and €30, … [Read more...] about Now’s the Time to Register IE Domains