As I mentioned recently, we're currently hiring for a number of roles, with more in the pipeline. One of the things we've done a terrible job of in the past is promoting ourselves as an employer. It's something we've been working on addressing (a topic I'll return to soon I hope!) So one of the things we will be doing in the next short while is launching a dedicated … [Read more...] about Using Another “New” Domain To Promote Our Vacancies
Jobs, Jobs, Jobs
I'll keep this short and to the point .. We are currently hiring for a number of positions and we plan on advertising several more over the next couple of weeks. If you'd like to see all our current vacancies go here. So why would you want to work for us? Last year I asked our current staff what they liked about working for the company and the replies were really … [Read more...] about Jobs, Jobs, Jobs
Unhappy With Our Service? Don’t Abuse My Staff!
I previously spoke about transparency and dealing with customer complaints and issues when there are service issues. I noted that it can be tough and it's far from easy at times. However one thing that I didn't get into was "abuse", as it wasn't really that pertinent to the topic I was talking about. Unfortunately it is an issue, albeit one that only stems from a minuscule … [Read more...] about Unhappy With Our Service? Don’t Abuse My Staff!
Hitting The Road
Later this week I'll be "hitting the road". It's a very busy time of the year, with multiple international conferences being held in various parts of the world. I'll end up being "on the road" for nearly 3 weeks, which is quite long even by my standards. While it would be impossible (and not terribly productive) to attend every single possible conference, there are several … [Read more...] about Hitting The Road
Taking It On The Chin
One of the things we've always done as a company is try to maintain a degree of transparency with our clients regarding service issues. What does that mean? It means that whenever there is a scheduled maintenance window or something "blows up" that we try our best to communicate this to clients. Some people would love to see us email them or ring them personally any time … [Read more...] about Taking It On The Chin