I previously spoke about transparency and dealing with customer complaints and issues when there are service issues. I noted that it can be tough and it's far from easy at times. However one thing that I didn't get into was "abuse", as it wasn't really that pertinent to the topic I was talking about. Unfortunately it is an issue, albeit one that only stems from a minuscule … [Read more...] about Unhappy With Our Service? Don’t Abuse My Staff!
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Why I’m Using A .Hosting Domain
I had my reasons for launching this site, which I touched on in my first post. But what about the choice of domain? I could have easily used a sub-domain off blacknight.com or any one of hundreds of other domains either myself or the company hold. But instead I chose ceo.hosting and it wasn't accidental. Anyone who knows me well enough probably knows that while I might … [Read more...] about Why I’m Using A .Hosting Domain